Don't have a
Family Doctor?
... We are now accepting Family Practice Patients
Our Flexible Access Care model will provide the medical care you
need at the time you need it. You will not be required to wait for
days to see a doctor. You will have 7 day a week walk-in access to
our Family Practice Group. Please talk to our receptionist when you
come in and ask for an application.
For continuity of care reasons, patients accepted into the Family
Practice will be expected to receive all their primary medical care
at the UCN clinic they register with. We encourage you to continue
to use the Hospital Emergency Room for life or limb threatening
emergencies.
Frequently
Asked Questions
Urgent Care Niagara - Family Practice
Will I see the same doctor on each visit?
With the Flexible Access Care approach to Family Practice you will
be provided care by all the physicians in our group. All the
physicians will work with and have access to your entire medical
chart at the clinic. You will be able to see the physician(s) who is
scheduled to work at the time of your visit. We feel with the
physician group approach this will provide continuity of care for
you even if one of our physicians is on vacation, retires or moves
to another city.
Will I have to wait for days or even weeks to book an appointment
to see a doctor?
NO! Rather than wait for days to get an appointment for an acute
illness, we feel with Flexible Access Care you can decide when you
need medical care. We will continue to provide care on a walk-in
basis. Our job as physicians is to do our best to see you the same
day and on a timely manner. Please note that no medications will be
renewed on the phone. We will be happy to renew your medications
during your regular visits.
Can I get my medical records transferred from my previous doctor?
It is important to have access to all relevant past medical records.
We are on a state of the art fully computerized medical record
system. Your records generated after each visit with us will be on
your computerized chart at our clinic. These records can be accessed
or printed out for any of your visits or to refer you to a
specialist as needed.
We will facilitate transfer of your records from your previous
physician. Once received you will be the custodian of your old
records and when needed you will be asked by one of the physicians
to bring your old medical records to the clinic.
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